Author: Roomvo

For most families, it’s only once every 10–20 years. That’s why we believe our job isn’t just selling flooring—it’s helping you make a decision you’ll feel good about for years to come.

Doing things right isn’t always the easiest or least expensive path. It takes more time and more care, but quality lasts. We’d rather invest in getting it right the first time than see you pay more later to fix what was done wrong.

Anyone can measure dimensions. We look beyond the tape measure to understand traffic patterns, subfloors, furniture, and how your family lives. Better information leads to better flooring decisions.

Because flooring isn’t just about color—it’s about life. Pets, kids, hobbies, and busy schedules all affect which floor is right for you. The best recommendations come through Collaboration, not assumptions.

We’ve been locally owned since the early 1970s. While many familiar flooring stores are now owned by national companies, our leadership still lives and works in Louisville. Trust starts with being part of the community we serve.

Before new flooring is installed, many families clean out closets. Our year-round Christmas tree reminds us to collect clothing for local organizations serving Louisville families. Giving back is simply part of who we are.

Members of the MyCarpetMart Community receive a fun monthly newsletter with helpful tips, local stories, and usually a free treat—often a Starbucks coffee. Building relationships should be enjoyable, not just promotional.

Not at all. While we’re known for professional installation, many customers simply purchase flooring from us. Whether you’re a DIY homeowner or a professional installer, we’re happy to help.

Before carpet leaves our warehouse, we inspect it, verify the color, vacuum it, and cut it to your room sizes. It takes extra time, but Doing the Right Thing means preventing surprises instead of explaining them later.

Nearly 25% of our team has been with Carpet Mart for over 20 years. Many of us are family, and those who aren’t become family. That’s why caring for our customers has always been personal.